Our
Core Values
We are driven to meet our customers Key Performance Indicators and committed to continue to improve our performance for our customers, alongside building long-term trusted relationships.
We value clear and consistent communication with each other, with clients and with our supply chain. We recognise that open and honest communication is the foundation to customer growth.
We align our individual and team goals with the overarching objectives of the organisation and work towards the same mission. We believe that true success is achieved when individuals come together, share their diverse perspectives, and work toward a common goal.
Mission
Statement
The Advance Group is an ethical and responsible business. Our approach to all sustainability matters, is very much holistic and we recognize the importance of responsible and sustainable working practices.
We remain committed to our sustainable development goals strategy (SDGS) most material to our business. Each of these goals acts as a blueprint for our sustainability strategy going forward.
We believe success can only be built on responsible business practices, such as integrity, respect, honesty, service and excellence.
"After working closely with Steve and his team for a number of years, Advance have become one of our most valued approved sub-contractors covering various disciplines from reactive and PPM to project works.I would fully recommend Advance to deliver superb customer service and a thoroughly professional job from quotation to completion."
— Rob Knight ( CONTRACT MANAGER AT IMTECH INVIRON )
“Glenn always offered a fantastic, professional value for money service. He was always willing to take on any project no matter how small or complicated. Glenn never let me down and always completed all work comprehensively on time and budget. I have no hesitation in recommending Glenn to all my colleagues. He will always provide.!”
— Craig Bottomley ( CLIENT IN THE RETAIL INDUSTRY )
"We have used Advance from our Arthur McKay days right through to now being Servest we have always had a fast response and found them a great team. We are delighted with the works that are carried out for us, fast, professional and great customer service"
— Jonny Young ( OPERATIONS MANAGER AT SERVEST/ARTHUR MCKAY )
“I just wanted to raise this with you following your week out of the business. I cannot praise Gemma and Railey enough for all the hard work they put in whilst you were away. Railey was extremely efficient at managing my reactive works and kept up the communication so I was kept informed all the way on jobs..."
— Anonymous
Here at C & M Waste Management, we have been working in joint partnership with Advance for well over 2 years now. We use their services for a range of our clients and to-date they have never let us down. They are professional, efficient and best of all, they are reliable. We also help them in return and we look after all of their waste management needs. People often ask for referrals or testimonials, which I don’t do very often, but I must say in the case of Advance I will always sing there praises..Good company, good people and best of all, RELIABLE..
— Mike Annet ( Managing Director at C&M Waste Management )
I’d like to take this opportunity to thank your engineer who attended this call out. He was a huge and massive help on both Saturday and Sunday. He went above and beyond to assist me over the weekend as the branch couldn’t open up due to the smell of the sewage. I’ve been informed by management that he was extremely helpful and willing to do more than what was asked of him. There was also another fault on site regarding a leak which has come from a blockage of debris and leaves in the gutter. Your engineer had also cleaned this out on the Sunday which I now believe has stopped the cause of the leak within branch. He is a great credit to your business and a good engineer. Please can you send my praises to him.
— C Cooke ( Operations Manager )
